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Boots Delivery
The information detailed below, refers specifically to products available at our Boots warehouse. For products
purchased in our 'Other Shops (BUPA health checks, Boots flowers, Lingerie, DVD Rental, phones, Boots wines,
Boots Travel Shop, BUPA Health Checks, Kitchen appliances and Entertainment), you are advised to refer to their
individual terms and conditions for further information.
Free deliveries are currently available if you spend £45 or more in a single transaction and request a standard
delivery. For more information on this and the other delivery services Boots provide,
Boots are able to deliver throughout the UK (including the Isle of Man and The Scottish Islands) and Northern
Ireland. For British Forces Post Office addresses, please click here.
Boots cannot guarantee delivery to business addresses except for our next day service.
Boots can't deliver to UK PO Box addresses and Boots are also unable to deliver to the Channel Islands due to
tax implications.
Healthcare Advice
Boots The Chemists' Pharmacy Superintendent is responsible for
healthcare advice provided in relation to Pharmacy medicines and other healthcare advice located within the Boots
Pharmacy pages of Boots.com. The name of the Pharmacy Superintendent is Steve Churton. All other information and
advice on this website is the responsibility of Boots.com Direct Limited.
Complaints procedure for Boots online pharmacy
Boots aim is to provide exmobileent service at all times. If we fail to reach these standards and you are
unhappy with our prescription or pharmacy service in any way, please contact Boots Pharmacy Direct on 0845 121
9040 and either:
- speak to a member of the pharmacy team
or
- ask to speak to the pharmacist in charge
If your concerns are not fully addressed by this you may wish formalise your complaint in one of the following
ways:
- by telephoning Boots Customer Care on 0845 0708090
-
by writing with your complaint to:
Boots Customer Care,
P O Box 5300,
Nottingham,
NG90 1AA
- by complaining by e-mail to customerservice@care.boots.com
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Dispensing Service
The prescription dispensing and delivery service offered on this site is provided by Boots The Chemists,
Walsall*. All Boots The Chemist pharmacists are registered with the Royal Pharmaceutical Society of Great
Britain. Royal Pharmaceutical Society Register
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